07:34, Tuesday 8th September 2026
Regime Barbers – Missed Appointment Policy
Our barbers reserve time specifically for your appointment. If you cannot attend, please cancel your booking so we know not to expect you.
Cancellations
We do not charge for cancellations, even at short notice. Please cancel through your online booking account or contact the shop directly before your appointment starts.
Missed appointments / no-shows
By booking an appointment, you agree that if you fail to attend without cancelling before the appointment starts, you will be responsible for a missed-appointment charge of up to the full price of the service booked.
The charge will reflect the loss caused by the missed appointment. We will take reasonable steps to refill the slot and reduce the charge for any replacement booking or costs saved. Any deposit or advance payment for the service will count towards the charge.
Future bookings
Valid outstanding missed-appointment charges must be settled before further bookings are accepted. Repeated no-shows may result in advance payment being required for future appointments. If you cancel a prepaid appointment before it starts, your service payment will be refunded.
Exceptional circumstances
We understand that emergencies happen. If something prevented you from attending or cancelling, please contact us so we can consider reducing or waiving the charge.
Appointment reminders
Please check your booking details carefully. Reminders are a courtesy; not receiving a reminder does not cancel a confirmed appointment.
Nothing in this policy affects your statutory consumer rights.
